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Häufig gestellte Fragen

  • Can I add images, videos or GIFs to my FAQ?
    Yes. To add media, follow these steps: Go to the app settings. Click on “Manage FAQ”. Create or select a question you want to add media to. When editing your answer, click the image, video or GIF icon. Add media from your library and save.
  • How do I add new questions & answers?
    To add a new FAQ, follow these steps: Click on the “Manage FAQ” button. Then click “Add” in your website administration and select the “Question & Answer” option. Every new question & answer should be assigned to a category. Save and publish it. You can edit your FAQs, rearrange them and select other categories at any time.
  • How do I remove the “FAQ” title?
    You can manage the title in the settings tab of the app. If you don't want to display the title, simply deactivate the title under "Show info".
  • What is an FAQ section?
    An FAQ section answers frequently asked questions about your business, such as "Where can deliveries be made?", "What are the opening hours?" or "How do I book a service?". FAQs make it easier for visitors to navigate your website and improve your SEO at the same time.
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